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Underwriting Associate in Addison, TX at NTA Life

Date Posted: 8/27/2018

Job Snapshot

Job Description

Position Summary

Perform duties of Application Verification and provide support to the Underwriting Department.

Essential Functions

  • Calls prospective policy holders to verify missing or additional information for applications for insurance.
  • Must maintain an average of 80% productivity or greater.
  • Average Call Audit score of 90 or greater each month.
  • Field calls from AV ACD line.
  • Questions customers based on underwriting direction, company guidelines and identified risk characteristics.
  • Prepares letters and amendments for follow-up and closeouts of pending applications.
  • Order and follow-up of requested medical histories, MIB, Script Checks and MVRs.
  • Performs other duties as assigned.                                                                             

Job Specific Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Time Management - Managing one's own time and the time of others.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Speaking - Talking to others to convey information effectively.


  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Job Requirements

Experience and Education

  • High School Diploma or GED.
  • Bachelor’s degree preferred.
  • One to two years’ experience in a life insurance setting.


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